NOTE: THIS PAGE WILL BE UPDATED PERIODICALLY AS MORE INFORMATION BECOMES AVAILABLE

We are living in an unprecedented and unpredictable moment. We’ll only get through it by coming together. This moment calls on us to go all in for all of us. Our families and neighborhoods are stronger, safer and healthier when we come together and take care of each other in moments of crisis.

We’ve compiled a list of resources in Arkansas State in English and Spanish to ensure everyone in our communities are able to receive the care and necessities they need. For Marshallese we recommend the Marshallese Educational Initiative

COVID-19 RECOURCES FOR IMMIGRANTS

Resources from Arkansas United:

  1. COVID-19 “Post Card”

  2. COVID-19 “Post Card” - Marshallese Translation

STOPPING THE SPREAD OF COVID-19

  1. QUARANTINE

  2. ISOLATION

Policy Updates

Information About the CARES Act

COVID-19 INFORMATION

GENERAL INFORMATION ABOUT COVID-19

ARKANSAS DEPARTMENT OF HEALTH

ARKANSAS CHILDREN’S NORTHWEST

  •  If your child is exhibiting symptoms of COVID-19 or any health concerns, call to speak with a pediatric nurse 24 hours a day, seven days a week.

    • Call: 1-800-743-3616 (24 hrs / 7 days a week) 

BAPTIST HEALTH- DRIVE THRU CLINICS

  • Please call ahead to schedule an appointment 

    • Baptist Health Medical Center: Heber Springs (501) 887-3279

    • Baptist Health Family Health Clinic: Caddo Valley In Arkadelphia (870) 245-2198

    • Hot Springs County Health Unit in Malvern 501-332-6972

    • Baptist Health Stuttgart Medical Clinic (870) 673-7211

COMMUNITY CLINICS

  • Community Clinic: The following four clinic locations are screening. Patients can call for appointment times.

    • Community Clinic Rogers Medical, 1233 W Poplar St., Rogers, AR 72756

    • Community Clinic Siloam Springs, 500 S Mt Olive, Siloam Springs, AR 72761

    • Community Clinic Springdale, 614 E. Emma Ave., Springdale, AR 72764

    • Elmdale Elementary School-Based Health Center, 420 N. West End St., Springdale, AR 72764

    • Fayetteville Medical: 3162 W. Martin Luther King Blvd; Suites 13/14, Fayetteville, AR 72704 hours are 8a.m. – 5 p.m.

  • Call 479-751-7417 to make an appointment (Monday – Friday 8 a.m. to 12 p.m. & 1 p.m. to 5 p.m.)

CONWAY REGIONAL MEDICAL CENTER

  • Drive-thru screening and testing Monday - Friday: 8:00 AM - 5:00 PM West Entrance 2302 College Ave. Conway, AR 72034 

  • You can complete an Online-Screening at https://www.conwayregional.org/covid19screening  

  • Phone Screening: 501-450-2290 Monday - Friday: 8:00 AM - 11:00 PM Saturday - Sunday: 8:00 AM - 5:00 PM

JEFFERSON REGIONAL MEDICAL CENTER 

  • Located in Pine Bluff 

    • Please Call 870-541-4911 or Visit https://www.jrmc.org/covid19/

MERCY NORTHWEST ARKANSAS

  • Mercy NWA COVID-19 Evaluation Site: An evaluation site exclusively for patients who have a fever of at least 100.4 degrees and respiratory symptoms including cough or shortness of breath and either have traveled to a high-risk area or have had contact with a known patient. 

    • Anyone seeking a test must call Mercy’s Coronavirus Evaluation Site line. Those not pre-screened will be redirected to the call center.

    • Please call 479-717-7585: Monday - Friday 8am-3pm & Saturday-Sunday 8am-12pm

    • Spanish speaking screeners are available. All other languages are supported with phone translators.

NORTHWEST HEALTH SYSTEM

  • Northwest Medical Plaza: Bentonville COVID-19 Screening and Testing- 601 Southwest Regional Airport Blvd., Bentonville, AR 72713

    • Please Call: 479-306-7507

  • Northwest Medical Plaza: Eastside COVID-19 Screening and Testing- 2158 Butterfield Coach Rd., Suite 100, Springdale, AR 72764

    • Please Call: 479-306-7507

RIVER VALLEY 

  • Hotline For River Valley residents who are concerned about COVID-19 

    • Please Call (479) 289-6508, from 8 a.m. to 8 p.m. Monday-Friday

UAMS 

  • COVID-19 UAMS Hotline: UAMS has set up a coronavirus hotline for people who have questions or feel they may have symptoms.

    • Hotline number: 1-800-632-4502

    • Online Screening: UAMS HealthNow is available for free COVID-19 screenings. This service is available 24 hours a day, 7 days a week to patients of all ages across the state of Arkansas and is accessible from a smartphone, tablet, laptop or computer with video capabilities: www.UAMSHealth.com/HealthNow 

    • Spanish speaking screeners are available. Marshallese speaking screeners available

WALMART DRIVE THRU COVID-19 SCREENING SITES 

  • Fort Smith COVID-19 drive-thru testing site: Open in the parking lot of Fort Smith Park located at 5301 Riverfront Drive. open Monday – Wednesday each week from 9 a.m. to 4 p.m. The testing site will require an appointment through Quest’s MyQuestTM online portal and app, www.MyQuestCOVIDTest.com, which will screen and schedule appointments for those individuals that meet medical eligibility for the testing sites. On-site scheduling will be available for those who need assistance with scheduling.

    • Any questions regarding testing and appointments, please call Quest’s dedicated COVID-19 line at 866-448-7719, Monday through Friday, 7 a.m. to 7 p.m. ET.

  • Little Rock: Located in the 2700 S. Shackleford Road Walmart parking lot. The testing site is open from 9 a.m. to 4 p.m. and is a drive-thru testing is open to those who are exhibiting symptoms of COVID-19 and all health care providers and first responders. There are no out of pocket costs for the tests. The testing site will require an appointment through Quest’s MyQuestTM online portal and app, www.MyQuestCOVIDTest.com, which will screen and schedule appointments for those individuals that meet medical eligibility for the testing sites. On-site scheduling will be available for those who need assistance with scheduling.

    • Any questions regarding testing and appointments, please call Quest’s dedicated COVID-19 line at 866-448-7719, Monday through Friday, 7 a.m. to 7 p.m. ET.

WASHINGTON REGIONAL MEDICAL CENTER

  • Washington Regional Coronavirus Hotline: An established hotline to determine if further evaluation or testing is warranted. 479-463-2055- Available 7 days a week, 8 a.m. to 6 p.m.

  • Washington Regional Coronavirus Screening Clinic: 3318 N. North Hills Boulevard, Fayetteville Open 7 days a week, 10 a.m. to 6 p.m.

  • Washington Regional Urgent Care Respiratory Illness Clinic: An urgent care facility dedicated to individuals with respiratory illness, but who do not meet the testing criteria at the Washington Regional Coronavirus Screening Clinic. 3 E. Appleby Road, Fayetteville (located in the William L. Bradley Medical Plaza) Open 7 days a week, 9 a.m. to 9 p.m.

  • Washington Regional Eureka Springs Family Clinic: Drive-Thru Coronavirus Screening. As patients enter the parking lot, they will be screened for symptoms of the coronavirus. 146 Passion Play Road, Suite A, Eureka Springs Available Monday - Friday, 8 a.m. to 4:30 p.m.

VETERANS HEALTH CARE SYSTEM OF THE OZARKS 

  • Veterans enrolled in VA health care: For veterans who are concerned they may have symptoms of COVID-19, flu or cold, contact the VA at 800-691-8387 before going to scheduled appointments. Clinical staff are available to provide 24/7 virtual care and support, including nurse advice and triage. This service is available at no cost to Veterans enrolled for VA health care.

NATIONWIDE RESOURCES

ECONOMIC PAYMENT RESOURCES

PAYCHECK PROTECTION PROGRAM (PPP) & ECONOMIC INJURY DISASTER LOAN (EIDL)

FAMILIES FIRST CORONAVIRUS RESPONSE ACT: EMPLOYEE & EMPLOYER RIGHTS

INFORMATION FOR BANKERS AND CONSUMERS DURING COVID-19

RESOURCES FOR CERTAIN OCCUPATIONS

ADDITIONAL RESOURCES

  • Advocates and loved ones of people detained can confidentially report conditions in ICE jails & prisons by calling 209-757- 3733. Hotline volunteers will conduct both a general intake for conditions and concerns and give callers the option of reporting COVID-19 specific issues. People incarcerated in ICE jails and prisons can call our Hotline by dialing the extension 9233 from a facility phone.

  • Asian Pacific Policy and Planning Council (A3PCON) and Chinese for Affirmative Action (CAA) have launched this reporting center to allow community members to report incidents of hate they have experienced http://www.asianpacificpolicyandplanningcouncil.org/stop-aapi-hate/  

  • Asian Pacific American Labor Alliance (APALA) 

  • College Students Resources

    STATEWIDE RESOURCES

MENTAL HEALTH

  • If you have Medicaid or are without insurance coverage and can't pay for treatment on your own, DHS can help you pay for therapy. You can call the DHS Mental Health and Addiction Services Support line at 844-763-0198. It operates Monday - Friday from 8 a.m. to 4:30 p.m.

UNEMPLOYMENT

  • Unemployment Statewide Hotline: 1-(844)-908-2178 or 501-534-6304 (Mon - Fri; 8:00 AM - 3:30 PM) 

  • File your online unemployment claim  

  • For questions & information: 1-855-225-4440 (Mon - Fri; 8:00 AM - 3:30 PM)

  • Visit the Arkansas Division of Workforce Services unemployment website 

  • Pandemic Unemployment Assistance (PUA) is a program under the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 that provides temporary income to eligible individuals who became unemployed as a result of the novel COVID-19 pandemic and are either self-employed, do not have sufficient work history to be eligible for a claim, or have exhausted other forms of unemployment insurance benefits https://pua.arkansas.gov/home  Applicants can also call 1-844-908-2178 from 6 a.m.-4 p.m.

  • In Arkansas: Any person with a valid & unexpired EAD(Employment Authorization Document) (that includes any DACA, TPS, Green Card & others) may apply for unemployment benefits in Arkansas if 

    • 1) they have worked 2 Quarters (1 year),

    • 2) have made $28,000 or more that year

    • 3) work for an employer that pays in taxes 

    • 4) If you work for an institution like a church or some one exempt, you would not qualify for unemployment.

      • The applicant will need to provide a physical copy (once the office is open to the public) of the EAD & one another form of picture identification, including driver’s license, passport or state identification.They will be run through the SAVE program to verify their EAD is valid. Once the system verifies, they will begin receiving payments. 

  • List of Workforce Centers in Arkansas

When Filing your unemployment claim online use Internet Explorer or Firefox web browser, not Google Chrome. 

SMALL BUSINESS RESOURCES

RENT & MORTGAGE CONCERNS

  • Arkansas Bans Evictions On Properties Covered By The Government:

    • Arkansas’ high court has ruled that evictions for nonpayment at rental properties covered by the federal government are temporarily prohibited. The Arkansas Supreme Court’s decision bans evictions at properties backed by the Coronavirus Aid, Relief, and Economic Security Act until July 25. The ban also includes federally subsidized housing, rural voucher-program housing and housing financed through federally backed mortgages.

  • Each landlord needs to contact their mortgage loan servicer for more info, in any case , if they are unable to continue doing mortgage payments they need to explain the situation to their loan servicer, they should be able to help. 

    • However, evictions require a legal process. A landlord or lender may NOT under any circumstances evict a tenant without a court order. A landlord or lender cannot use any eviction "self-help" method. Changing locks, removing doors or windows, terminating utilities, and making threats are all illegal methods of eviction. If the landlord threatens any of these illegal actions, the affected person should contact an attorney and his/her local police department immediately.

    • The police also cannot intervene to force the tenant to vacate the property. 

    • Because the courts are closed, it is not possible to make an eviction court order right now.

    • If the landlord sues the tenant, the tenant can contact Legal Aid of Arkansas immediately. After answering a few eligibility questions, if the person qualifies to receive Legal Aid's representative services, an attorney may represent him or her.

    • It is recommended that affected persons contact Legal Aid of Arkansas directly for guidance on these matters. 

    • If the person does not speak English, they can contact 1-800-952-9243, Ext. 4317 to speak with Neira Galvez.

    • Governor Hutchinson has assigned a staff person to deal with landlords ordering evictions because of late payments. If you, or you know of someone being evicted or threatened of eviction because of past due rent payments, please contact us so we can have Robin Lundstrum handle these cases tied to housing.

  • ARKANSAS UNITED PHONE NUMBER: 479-347-2824

  • ARKANSAS UNITED HOTLINE : 479-763-2822

RESOURCES FOR FOOD AND HELP WITH UTILITIES:

  • DHS is expediting applications for Supplemental Nutrition Assistance Program (SNAP) benefits for people who have lost their income due to COVID-19 (coronavirus).

  • NWA Resources: HARK is ready to help you with up-to-date community resources and referrals https://www.harknwa.com/getconnected 

  • HARK serves Washington, Benton, Carroll and Madison counties

    • HARK does not ask for documentation. Everyone is assessed on a case by case basis. We’ll first refer to other resources, and as of right now there are still places with funding.

  • Dream Center: Text “Hunger” to 88000 for all feeding locations in Arkansas.

  • Arkansas Food Bank Service Locations Map

  • Arkansas Hunger and Relief Alliance: Our six food bank partners are working to ensure food is reaching hungry Arkansans all over the state. For more information on each of the food banks or to support their efforts, visit their websites below. For more information please call 501-399-9999

  • EOA Economic Opportunity Agency

    • Help with electricity bills during the summer, and gas utility bills in the winter.

    • Anyone needing assistance please call 479-872-7479, if Spanish speaker, ask for Shelly.

    • If an individual needing assistance does not have a SSN, but their children DO have SSN AND have SNAP, they qualify for assistance.

    • If the individual needing assistance does not have a SSN, with no qualifying children or SNAP benefits, they do not qualify. EVERY CASE IS DIFFERENT

  • Bread of Life Religious Organization

    • Assistance with utility bills 

    • Please call 479-750-5229

    • Open Wednesday & Thursday 9AM-11AM

  • United Way NWA

    • No documentation needed

    • If you need assistance finding food, paying housing bills, accessing free childcare, or other essential services, dial 211 to speak to someone or TEXT 211 to 898-211.

    • For more information please visit: https://arkansas211.org/ 

LOCAL RESOURCES 

** The following services are based on location. These might not be available in your area.