CORONAVIRUS RESOURCES
MY AU COVID NAVIGATORS | POLICY UPDATES | COVID-19 INFORMATION | MEDICAL SCREENING | NATIONAL RESOURCES | ARKANSAS RESOURCES | LOCAL ARKANSAS RESOURCES
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MY AU COVID NAVIGATORS
CORORNAVIRUS RESOURCES
AU is here to help!
Arkansas United offers a wide variety of resources for people experiencing the COVID-19 pandemic.
Download the Help Postcard.
pOlicy updates
CORONAVIRUS RESOURCES
Statistics for Immigrants and COVID-19
COVID-19 INFORMATION
CORONAVIRUS RESOURCES
Domestic Violence & Mental Health
SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
National Suicide Prevention Lifeline Call 1-800-273-8255- Available 24 hours everyday
Domestic Violence 24-Hour Hotline Little Rock area, (501) 376-3219 or toll-free (800) 332-4443
NWA Women’s Shelter 24/7 Crisis Hotline (1-800-775-9011 or 479-246-9999) for safe shelter, access to resources, advocacy, support and more.
Support due to domestic violence during COVID, you can text LOVEIS to 22522 or call 1.800.799.7233. You can also chat with a domestic violence advocate by going to this website for support
MEDICAL SCREENING IN ARKANSAS
CORONAVIRUS RESOURCES
Arkansas Department of Health
ARKANSAS DEPARTMENT OF HEALTH 1-800-803-7847 available from 8 am to 4:30 pm. Call (501) 661-2136 after hours.
Arkansas Children’s Northwest
ARKANSAS CHILDREN’S NORTHWEST If your child is exhibiting symptoms of COVID-19 or any health concerns, call to speak with a pediatric nurse 24 hours a day, seven days a week. Call: 1-800-743-3616 (24 hrs / 7 days a week)
Baptist Health
Please call ahead to schedule an appointment:
Baptist Health Medical Center: Heber Springs (501) 887-3279
Baptist Health Family Health Clinic: Caddo Valley In Arkadelphia (870) 245-2198
Hot Springs County Health Unit in Malvern 501-332-6972
Baptist Health Stuttgart Medical Clinic (870) 673-7211
Community Clinics
Marshallese Screening Hotline: 479-713-8708 9AM to 5PM
Community Clinic Rogers Medical, 1233 W Poplar St., Rogers, Arkansas 72756. Call for appointment times.
Community Clinic Siloam Springs, 500 S Mt Olive, Siloam Springs, Arkansas 72761. Call for appointment times.
Community Clinic Springdale, 614 E. Emma Ave., Springdale, Arkansas 72764. Call for appointment times.
Springdale Schools Public Schools, Call for appointment times.
Fayetteville Medical, 3162 W. Martin Luther King Blvd; Suites 13/14, Fayetteville, Arkansas 72704, 8am to 5pm. Call (479) 751-7417 to make an appointment Monday to Friday 8am to 12pm and 1pm to 5pm.
Conway Regional Medical Center
Drive-thru screening and testing Monday to Friday: 8am to 5pm, West Entrance 2302 College Ave. Conway, Arkansas 72034. Complete an Online-Screening. Phone Screening, (501) 450-2290 Monday to Friday 8am to 11pm Saturday to Sunday 8am to 5pm
Jefferson Regional Medical Center
1600 W 40th Ave, Pine Bluff, AR 71603, (870) 541-4911, Get all the latest Jefferson Regional COVID information.
Mercy Northwest Arkansas
An evaluation site is available exclusively for patients who have a fever of at least 100.4 degrees and respiratory symptoms including cough or shortness of breath and either have traveled to a high-risk area or have had contact with a known patient. Anyone seeking a test must call Mercy’s Coronavirus Evaluation Site line (479) 717-7585 Monday to Friday 8am to 3pm & Saturday to Sunday 8am to12pm. Spanish speaking screeners available. All other languages are supported with phone translators.
Northwest Health
Northwest Medical Plaza - Bentonville COVID-19 Screening and Testing- 601 Southwest Regional Airport Blvd., Bentonville, Arkansas 72713, Call: 479-306-7507
Northwest Medical Plaza Eastside COVID-19 Screening and Testing- 2158 Butterfield Coach Rd., Suite 100, Springdale, Arkansas 72764, Call: 479-306-7507
River Valley
Hotline For River Valley residents who are concerned about COVID-19 (479) 289-6508, staffed from 8 am to 8 pm Monday to Friday
UAMS COVID-19 Coronavirus hotline for people who have questions or feel they may have symptoms1-800-632-4502 or online screening www.UAMSHealth.com/HealthNow. Spanish speaking screeners are available. Marshallese speaking screeners available
Walmart Drive-ThursFort Smith, Parking lot of Fort Smith Park, 5301 Riverfront Drive, Monday to Wednesday 9am to 4 pm. The testing site will require an appointment through Quest’s MyQuestTM online portal and app, www.MyQuestCOVIDTest.com, which will screen and schedule appointments for those individuals that meet medical eligibility for the testing sites. On-site scheduling will be available for those who need assistance with scheduling. Any questions regarding testing and appointments, please call Quest’s dedicated COVID-19 line at 866-448-7719, Monday through Friday, 7 am to 7 pm Eastern Time.
Little Rock, 2700 S. Shackleford Road Walmart parking lot. The testing site is open from 9 a.m. to 4 p.m. and is a drive-thru testing is open to those who are exhibiting symptoms of COVID-19 and all health care providers and first responders. There are no out of pocket costs for the tests. The testing site will require an appointment through Quest’s MyQuestTM online portal and app, www.MyQuestCOVIDTest.com, which will screen and schedule appointments for those individuals that meet medical eligibility for the testing sites. On-site scheduling will be available for those who need assistance with scheduling. Any questions regarding testing and appointments, please call Quest’s dedicated COVID-19 line at 1-866-448-7719, Monday through Friday, 7 am to 7 pm Eastern Time.
Washington Regional Medical Center
Washington Regional Coronavirus Hotline to determine if further evaluation or testing is warranted (479) 463-2055 available 7 days a week, 8am to 6pm.
Washington Regional Coronavirus Screening Clinic, 3318 N. North Hills Boulevard, Fayetteville, Arkansas. Open 7 days a week, 10am to 6pm
Washington Regional Urgent Care Respiratory Illness Clinic, An urgent care facility dedicated to individuals with respiratory illness, but who do not meet the testing criteria at the Washington Regional Coronavirus Screening Clinic, 3 E. Appleby Road, Fayetteville, Arkansas (located in the William L. Bradley Medical Plaza). Open 7 days a week, 9am to 9pm.
Washington Regional Eureka Springs Family Clinic, Drive-Thru Coronavirus Screening. As patients enter the parking lot, they will be screened for symptoms of the coronavirus.146 Passion Play Road, Suite A, Eureka Springs Available Monday to Friday, 8am to 4:30 pm.
Veterans Health Care System of the Ozarks
Veterans enrolled in VA health care who are concerned they may have symptoms of COVID-19, flu or cold, call 800-691-8387 before going to scheduled appointments. Clinical staff available to provide 24/7 virtual care and support, including nurse advice and triage. Service is available at no cost to Veterans enrolled for VA health care.
NATIONAL RESOURCES
CORONAVIRUS RESOURCES
Economic Payment Resources
USA TODAY: Who Doesn’t Get Stimulus Checks, Millions of People Left Out
COVID 19: Eligibility for the 2020 Economic Impact Payment for Immigrant Families
Top 5 things you need to know about the coronavirus stimulus package
Am I Eligible? Immigration-Related Eligibility Requirements for Benefits Under New Federal Laws
Paycheck Protection Program (PPP) & Economic Injury Disaster Loan (EIDL)SBA
Everything You Need to Know about the Paycheck Protection Program (PPP)
Paycheck Protection Program (PPP) Information Sheet: For Borrowers
Families First Coronavirus Response Act: Employee & Employer Rights
Information for Bankers and Consumers During COVID-19
Resources for Specific Occupations
Emergency funds for home-based child care can maintain the supply of home-based child care, ensuring access to child care for essential workers and stabilizing the economic and housing status of home-based caregivers and providers. This toolkit outlines actions funders and intermediaries can take now to establish emergency funds that meet the needs of local providers and caregivers
Resources and Information for Restaurant Businesses and Employees
Additional Resources
Advocates and loved ones of people detained can confidentially report conditions in ICE jails & prisons by calling (209) 757- 3733. Hotline volunteers will conduct both a general intake for conditions and concerns and give callers the option of reporting COVID-19 specific issues. People incarcerated in ICE jails and prisons can call our Hotline by dialing the extension 9233 from a facility phone.
ARKANSAS RESOURCES
CORONAVIRUS RESOURCES
Mental Health
If you have Medicaid or are without insurance coverage and can't pay for treatment on your own, DHS can help you pay for therapy. You can call the DHS Mental Health and Addiction Services Support line at 844-763-0198. It operates Monday - Friday from 8 a.m. to 4:30 p.m.
Emotional Health Support: Alas/Wings Program: Nonprofit Educational and Emotional Support Organization in Northwest Arkansas. Focused on the guidance and support of parents & families Call (914) 648-6376 or send an email alaswings19@gmail.com
Unemployment
Arkansas Hotline 1(844) 908-2178 or (501) 534-6304, Monday to Friday 8am to 3:30pm. File your unemployment claim online. For questions & information: 1-855-225-4440. Monday to Friday, 8am to 3:30p Visit the Arkansas Division of Workforce Services unemployment website
Pandemic Unemployment Assistance (PUA) is a program under the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 that provides temporary income to eligible individuals who became unemployed as a result of the novel COVID-19 pandemic and are either self-employed, do not have sufficient work history to be eligible for a claim, or have exhausted other forms of unemployment insurance benefits Applicants can also call 1-844-908-2178 from 6 a.m.-4 p.m.
In Arkansas: Any person with a valid & unexpired EAD (Employment Authorization Document) (that includes any DACA, TPS, Green Card & others) may apply for unemployment benefits in Arkansas if
they have worked 2 Quarters (1 year),
have made $28,000 or more that year
work for an employer that pays in taxes
If you work for an institution like a church or some one exempt, you would not qualify for unemployment.
The applicant will need to provide a physical copy (once the office is open to the public) of the EAD & one another form of picture identification, including driver’s license, passport or state identification. They will be run through the SAVE program to verify their EAD is valid. Once the system verifies, they will begin receiving payments.
When Filing your unemployment claim online use Internet Explorer or Firefox web browser, not Google Chrome.
Common Questions and Answers Regarding Unemployment Insurance Program
Small Business Resources
Resource Guide: Financial Tools, Aid for Businesses Hurt By COVID-19
The Small Business Administration (SBA) Economic Injury Disaster Loan program
Small Business Administration Arkansas, (501) 324-7379
SBTDC ( Small Business & Technology Department Center) Serving as a liaison to government agencies and lending institutions.Some services also will be available to non-profits that meet the Small Business Administration Disaster Assistance funding requirements. Services include: Assisting with loan applications, Financial reviews, One-on-one counseling, Market research, Educational outreach, & Business planning. Contact us at (479) 575-5148.
Conexión de Negocios Latinos (CNL) is a group dedicated to supporting LatinX Business or Businesses with LatinX Workers. Purpose is to promote, educate, and support local Latinos and help them integrate.
Rent & Mortgage
Arkansas bans evictions on properties covered by the government: Arkansas’ high court has ruled that evictions for nonpayment at rental properties covered by the federal government are temporarily prohibited. The Arkansas Supreme Court’s decision bans evictions at properties backed by the Coronavirus Aid, Relief, and Economic Security Act until July 25. The ban also includes federally subsidized housing, rural voucher-program housing and housing financed through federally backed mortgages.
Each landlord needs to contact their mortgage loan servicer for more info, in any case , if they are unable to continue doing mortgage payments they need to explain the situation to their loan servicer, they should be able to help.
However, evictions require a legal process. A landlord or lender may NOT under any circumstances evict a tenant without a court order. A landlord or lender cannot use any eviction "self-help" method. Changing locks, removing doors or windows, terminating utilities, and making threats are all illegal methods of eviction. If the landlord threatens any of these illegal actions, the affected person should contact an attorney and his/her local police department immediately.
The police also cannot intervene to force the tenant to vacate the property.
Because the courts are closed, it is not possible to make an eviction court order right now.
If the landlord sues the tenant, the tenant can contact Legal Aid of Arkansas immediately. After answering a few eligibility questions, if the person qualifies to receive Legal Aid's representative services, an attorney may represent him or her.
It is recommended that affected persons contact Legal Aid of Arkansas directly for guidance on these matters.
If the person does not speak English, they can contact 1-800-952-9243, Ext. 4317 to speak with Neira Galvez.
Governor Hutchinson has assigned a staff person to deal with landlords ordering evictions because of late payments. If you, or you know of someone being evicted or threatened of eviction because of past due rent payments, please contact us so we can have Robin Lundstrum handle these cases tied to housing.
AU#: 479-347-2824
AU Hotline #: 479-763-2822
Food & Utilities
DHS Arkansas is expediting applications for Supplemental Nutrition Assistance Program (SNAP) benefits for people who have lost their income due to COVID-19 (coronavirus). Apply for SNAP For additional information please call 1-855-372-1084.
HARK is ready to help you with up-to-date community resources and referrals serving Washington, Benton, Carroll and Madison counties. We do not ask for documentation. Everyone is assessed on a case by case basis. We’ll first refer to other resources, and as of right now there are still places with funding.
School Meal Assistance for children: Visit your school district website or social media page for updated information on meal pick-ups for students
Dream Center, Text “Hunger” to 88000 for all feeding locations in Arkansas.
EOA Economic Opportunity Agency
Help with electricity bills during the summer, and gas utility bills in the winter. Anyone needing assistance please call 479-872-7479, if Spanish speaker, ask for Shelly. If an individual needing assistance does not have a SSN, but their children DO have SSN AND have SNAP, they qualify for assistance. If the individual needing assistance does not have a SSN, with no qualifying children or SNAP benefits, they do not qualify. EVERY CASE IS DIFFERENT.
Bread of Life Religious Organization
Assistance with utility bills. Call (479) 750-5229. Open Wednesday & Thursday 9am to11am.
United Way NWA
United Way NWA provides assistance finding food, paying housing bills, accessing free childcare, or other essential services, dial 211 to speak to someone or TEXT 211 to 898-211. No documentation is needed
Arkansas Community Action Agencies Association
Assistance with energy and gas bills. There are requirements to be eligible. Call (501) 372-0891 to fill out an application for assistance. If you are a Spanish speaker and need help filling out the application, please contact Arkansas United first and ask for assistance (479) 763-2882.
Additional Resources
Local RESOURCES
CORORANVIRUS RESOURCES
Central Arkansas
Helping Hand of Greater Little Rock is a food pantry, thrift shop and provider of limited financial assistance to thousands of families in Central Arkansas. Open from 9am to12:30pm, Monday to Thursday. You will need an official state identification, federal identification, medicaid card, consular card or social security card for each member of your family. In emergencies, no one will be turned away because of lack of identification on the first visit. (501) 372-4388
St. Francis House of Little Rock is a food pantry and offers limited help with utility bills, 2701 S. Elm Little Rock, Arkansas 72204, 501-664-5036
Northwest Arkansas
Internet & WIFI
City of Fayetteville offers free wi-fi at multiple public locations
City of Springdale is offering free wi-fi access at some of its major parks
Comcast "Internet Essentials" for qualifying new, low income customers impacted by COVID
Children’s Education
Visit your library’s web page for additional educational resources